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Important safety notices for NEFF appliances
This is an important safety notice for NEFF appliances. A limited number of NEFF appliances are affected, please check if your appliances are affected. Find out more information below or contact our customer service team.
Gas Hobs
We have identified a possible risk of explosion in a limited number of gas cooking appliances from the production period between 2009 and 2011. The reason is potential damage to further installed gas connectors. In particular circumstances, gas can escape and, in extremely rare cases, there might be a risk of explosion.
We are offering the free replacement of the connector by an authorized service technician to every owner of an affected appliance. The replacement is carried out at the owner’s home and resolves the issue completely.
Please call 0800 0287 260, or click the link below, for more information.