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Delivery information

Please note we only deliver to the UK

Postage and packing costs

Postage and packing costs will be added to the cost of your order and will depend on the total cost of the items you order and, where delivery options are provided, the option you choose. The postage and packing charge you will pay, will be shown on screen before you confirm your order. Where multiple items are included in one order, we may dispatch the items separately, in which case, you will only be charged one postage and packing charge.

Standard Delivery

Order value under £9.99 - Delivery £2.99

Order value £10.00 - £29.99 - Delivery £4.95

Order value over £30.00 - Delivery Free

Estimated delivery time 2-5 working days. We use DHL couriers and Royal Mail for our deliveries.

This is a Royal mail/DHL tracked service and does require a doorstep signature.

Please note someone will have to sign for your parcel upon delivery. If you are not at the delivery address when delivery is attempted, DHL/Royal Mail will leave a slip telling you how to rearrange delivery.

For any further questions please contact us or call 0344 892 8989.

Lines open 24 hours a day. Customers in the Republic of Ireland can book appointments Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm. Calls are charged at the basic rate, please check with your telephone service provider for exact charges.

How can we improve this website?

Dear visitor,

Thank you for your interest in NEFF Home Appliances.

Our aim is to continuously improve our website and the information we provide.

For this purpose we would like to invite you to take part in our survey (about 2-3 minutes). Participation is voluntary and anonymous.

Thank you for your support.

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Your answers will be used for evaluation of the survey only. In case you should have a customer record with us, we will not link your answers to already existing customer data. We respect your privacy.