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People stood talking next to NEFF oven with Domestic and General Total Excellence and Quality Award 2023 badge to side
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NEFF customer service wins Domestic and General Total Excellence and Quality Award 2023.

We are proud to share our Customer Service has won the Domestic & General TEQ Award 2023. Run by Domestic & General, a leading extended warranty provider which protects millions of products across different UK industries. The Award is decided from surveys sent to repair customers of most of the major home appliance manufactures. NEFF is delighted to announce our ninth win of the TEQ Award for outstanding customer service.

People stood talking next to NEFF oven with Domestic and General Total Excellence and Quality Award 2023 badge to side

Customer service excellence

Thanks to our excellent customer service that offers easy and accessible help, over 88% of customers were satisfied with the customer service they received over the phone.

Person repairing dishwasher

Expert repairs for your appliance

We provide a reliable repair service for your NEFF appliances. NEFF were rated excellent or good by 94% of repair service customers and 94% would be more likely or just as likely to buy the brand again following repairs to their NEFF appliance.