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Support for NEFF extractor hoods

We've got all the help and advice you need for repairing and maintaining your NEFF extractor hood.

There are simple measures anyone can take to deal with a number of everyday faults.

Even the best kitchen equipment occasionally needs a little extra attention. NEFF engineers are of course always happy to help with your extractor hood, but a few handy tips often go a long way to getting things back to normal.

Please use the appliance assistant to check our tips and tricks for maintaining and repairing your NEFF extractor hood.

Appliance assistant

Book an engineer

If you require a repair to your appliance, you can use our online booking system to arrange for an engineer to visit at a time and date that suits you.

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Accessories shop

For genuine NEFF spare parts, accessories and cleaning and care products tested and approved for your NEFF appliance, you're at the right place.

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Contact us

Whether you need advice about your NEFF appliances, help solving problems, or to give us feedback about our appliances and services, we're here for you.

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MyNEFF account

With a MyNEFF account you can receive the latest news and offers from NEFF, as well as receive important safety information about your appliance.

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Repair service

You do your job best, we do ours. Should you require professional assistance, we can arrange for a NEFF engineer in your vicinity to come and fix your appliance, at a time that's suitable for you.

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Contact information

Whether you need advice about your NEFF appliances, help solving problems, or to give us feedback about our appliances and services, we're here for you.

Contact us

Contact Us

Do you need further help and support? Our customer service team will be able to provide the help you need.

Repair Service

Need to book a repair? Not a problem. We can arrange for an engineer to repair your NEFF appliance, both in and out of warranty.

User Manuals

If you need any help and support that is specific to your NEFF appliance model, your user manual is the best place to find this information.

NEFF Store

Search for original spare parts and buy tested and approved accessories and cleaning and care products for your NEFF appliances in the NEFF store.