If the light on your NEFF cooker hood isn't working, follow these troubleshooting steps to help identify and resolve the issue:

Check the Bulb

  • Turn off the power. Before inspecting the bulb, ensure the cooker hood is switched off and unplugged for safety.
  • Inspect the bulb. Look for visible damage or burn marks.
  • Replace the bulb. If the bulb seems faulty, replace it with one that matches the recommended type and wattage from your user manual.

Check the Power Supply

  • Ensure it’s plugged in. Make sure the cooker hood is securely plugged into the electrical outlet.
  • Check the circuit breaker. If the light still isn’t working, inspect your home’s circuit breaker to ensure the power supply to the cooker hood hasn’t been interrupted.

Inspect the Light Fixture

  • Examine the light socket. Look for signs of corrosion or damage. Clean the socket with a dry cloth if needed.
  • Tighten connections. Ensure the bulb is properly seated in the socket.

Look for Loose Wiring

  • Check internal wiring. If you’re comfortable, examine the wiring inside the hood for any loose or disconnected wires. Always ensure the power is off before doing this.
  • Call a professional. If you’re unsure or suspect a wiring issue, contact a qualified technician for help.

Consult the User Manual

  • Refer to your NEFF cooker hood’s manual for model-specific guidance. It contains valuable troubleshooting and maintenance tips.

If the issue persists, contact NEFF Customer Service for further support or book a repair online.