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Food is cooked slowly

empty Neff oven

If you feel that your oven is cooking slowly, it may not be maintaining the desired heat level throughout the cooking duration. You can check this with a thermometer at home by following the instructions below.

Begin by checking your oven’s temperature accuracy by using an oven thermometer. Place it in the centre of the middle rack and preheat the oven to 200°C. You should then wait for approximately 20 minutes before checking the thermometer to take the first reading. Continue a regular check for the next hour and a half, by taking a reading every 20 minutes, then work out the average by dividing the sum of the readings by the number of readings you have taken. If your oven is indeed having trouble with maintaining the temperature, please consider booking a service repair visit with one of our highly trained and qualified award winning NEFF engineers.

Want to get more out of your oven?

Our innovative ovens have many features which make cooking and baking easier, more efficient and exciting. Have you wondered what all of the symbols on your NEFF oven mean? We've put together a guide showcasing all of the oven features and symbols for grilling, cooking, cleaning and safety. Click the button below to have a browse.

Oven symbols guide

Contact NEFF Customer Service

Need to speak to an advisor? Give us a call on 0344 892 8989 and one of our specialist advisors will answer your questions. If you are in the Republic of Ireland, please call us on 01450 2655.

Contact NEFF

Instruction manuals

If you need any model-specific information, your instruction manual is the best place to look for this.

Go to instruction manuals

NEFF store

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance, visit our online shop.

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Looking for inspiration?

Get inspired with NEFF's very own Inspiration hub. If you're stuck for ideas for your kitchen then you've come to the perfect place.

Get inspired