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Oven won't start self-cleaning

neff sliding door

The door is not shut properly

To start the self-cleaning programme, ensure that the oven is fully shut. If your door can’t shut and lock properly, then self-cleaning will not start due to health and safety reasons. During the Pyrolytic cleaning programme, the oven heats up to approximately 485°C which reduces all the leftover food and spills to ash.

If you are having problems with closing the oven door, click here.

Need further assistance?

If you have followed all of the instructions above and the problem still remains, we would advise you to book a NEFF engineer to inspect and repair your oven. You can book a repair online quickly and easily by using our online booking system, click the link below to get started.

Book a repair online

Contact NEFF Customer Service

Need to speak to an advisor? Give us a call on 0344 892 8989 and one of our specialist advisors will answer your questions. If you are in the Republic of Ireland, please call us on 01450 2655.

Contact NEFF

Instruction manuals

If you need any model-specific information, your instruction manual is the best place to look for this.

Go to instruction manuals

NEFF store

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance, visit our online shop.

Visit store

Looking for inspiration?

Get inspired with NEFF's very own Inspiration hub. If you're stuck for ideas for your kitchen then you've come to the perfect place.

Get inspired