Why does my NEFF induction hob ring flash and turn off?

Issue: When you turn on one of the rings, if it flashes and then turns off, it may indicate a problem with pan detection.

 

 

Check Pan Compatibility: Ensure that the pan is induction-compatible. You can check which pans are suitable for the induction hobs here.

Pan Placement: Verify that the pan covers at least 80% of the cooking zone. The hob requires sufficient contact between the pan and the zone for proper operation.

Need further assistance?

If the pan meets these criteria and the issue persists,we would advise you to book a NEFF engineer to inspect and repair your hob. You can book a repair online quickly and easily by using our online booking system, click the link below to get started.

Book a repair online

NEFF Customer Service

Contact NEFF Customer Service

Need to speak to an advisor? Give us a call on 0344 892 8989 and one of our specialist advisors will answer your questions. If you are in the Republic of Ireland, please call us on 01450 2655.

Contact NEFF

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Instruction manuals

If you need any model-specific information, your instruction manual is the best place to look for this.

Go to instruction manuals

NEFF accessories

NEFF store

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance, visit our online shop.

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NEFF Repair Service

Our trained and qualified engineers repair large NEFF appliances both in and out of warranty, at your home, and are based locally around the UK. In some areas, we use selected and approved service partners to carry out repairs on our behalf.

Book a repair online