Induction hob emitting a burning smell and excessive heat

Need to speak to an advisor? Give us a call on 0344 892 8989 and one of our specialist advisors will answer your questions. If you are in the Republic of Ireland, please call us on 01450 2655.

If you need any model-specific information, your instruction manual is the best place to look for this.

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance, visit our online shop.

Our trained and qualified engineers repair large NEFF appliances both in and out of warranty, at your home, and are based locally around the UK. In some areas, we use selected and approved service partners to carry out repairs on our behalf.