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Why does my burner turn off as soon as I release the control knob?
If your burner switches off after releasing the control knob, it could be caused by one of the following issues:
Dirty burner openings
Cause: Soiled openings on the burner can cause the flame to extinguish when you release the knob.
Solution: Clean and dry the burner openings thoroughly to prevent this issue.
Insufficient pressure on control knob
Cause: The control knob may not have been pressed down long enough after ignition.
Solution: Press and hold the control knob down for a few seconds after ignition to ensure the burner stays lit.
Need further assistance?
If you have followed all of the instructions above and the problem still remains, we would advise you to book a NEFF engineer to inspect and repair your hob. You can book a repair online quickly and easily by using our online booking system, click the link below to get started.
