Error code: dE

Demo mode is activated.

Solution:

1. Access the basic settings menu on your appliance (refer to your instruction manual).

2. Switch off the demo mode by setting the demo mode to 0 to enable normal operation of the hob.

Need further assistance?

If you have followed all of the instructions above and the problem still remains, we would advise you to book a NEFF engineer to inspect and repair your hob. You can book a repair online quickly and easily by using our online booking system, click the link below to get started.

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NEFF Customer Service

Contact NEFF Customer Service

Need to speak to an advisor? Give us a call on 0344 892 8989 and one of our specialist advisors will answer your questions. If you are in the Republic of Ireland, please call us on 01450 2655.

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Instruction manuals

If you need any model-specific information, your instruction manual is the best place to look for this.

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NEFF accessories

NEFF store

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance, visit our online shop.

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NEFF Repair Service

Our trained and qualified engineers repair large NEFF appliances both in and out of warranty, at your home, and are based locally around the UK. In some areas, we use selected and approved service partners to carry out repairs on our behalf.

Book a repair online