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Contact Us

We have a team of Neff engineers based locally around the country and you can arrange a visit both in and out of guarantee. You can buy replacement spare parts and make the most out of your appliance with accessories and tested approved cleaning products. If you need help choosing an appliance or assistance with product features, our product advice team is here to help.


We recognise the fact that often you will need to call us outside normal working hours at a time convenient to you. We also know that sometimes, even making a phone call is inconvenient, so it is also possible to arrange an engineer visit online.

Book an engineer online


For the UK please call: 0344 892 8989.

For the Republic of Ireland please call: (01) 4502655.

Lines open 24 hours.

Customers in the Republic of Ireland can book appointments Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm. Calls are charged at the basic rate, please check with your telephone service provider for exact charges.