Returns & Refunds

Returning your NEFF spare part or accessory? We make the process simple and smooth. Below, you’ll find step-by-step guidance.

Spare Parts & Accessories
Spare parts and accessories can be packaged and sent back to us directly. Complete the return form, and our friendly team will guide you through the next steps, ensuring your refund or exchange is handled quickly and easily.

Need Help?
If you have any questions about returning a NEFF spare part or accessory, our customer service support team is always here to help. We’re committed to making returns simple, so you can get back to creating delicious moments in your kitchen.

A collection of stainless steel kitchen appliance parts, including a bowl, a disc attachment, and a fan blade, artfully displayed on a tabletop.

I want to return spare parts or accessories

Here you can easily create a return for items such as filters, springs, or anything related to NEFF accessories and spare parts.

To return/ cancellation form

NEFF Returns & Cancellations – FAQs

How do I return a NEFF spare part?

You can return your NEFF product by submitting a return or cancellation request via our return form. Depending on the item, it may be shipped back or collected from your home.

To return/ cancellation form

What items can I return?

You can return accessories and spare parts ordered via NEFF.

How should I package my return?

Spare parts should be securely packaged in their original boxes if possible.

To return/ cancellation form

What if I need help during the return process?

Our friendly NEFF support team is always here to guide you. From completing the return form to arranging collection, we’ll make it simple and smooth.