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We're here if you need a hand: Support options for NEFF hobs.

Your NEFF hob: Dealing with minor problems.

Your induction hob suddenly turns off for no obvious reason? The ignition of your gas hob isn't working? Our easy-to-follow tips and tricks for fixing your hob can help. For your own safety, any repairs involving electrical or gas components should be performed by a competent technician, something NEFF engineers are happy to provide.

Here you’ll find an overview of all the questions and answers there might be about your hob. We’ve got the right solutions so you can get back to doing what you love, fast.

Contact, help and info

Whether you need expert advice on your NEFF appliances, a helping hand solving problems, or simply want to give us feedback on our appliances and services – we're here for you 24/7.

Contact NEFF

Get NEFF services support

With NEFF services you get an outstanding level of care with your appliance. A service that's reliable, competent and fast, both before and after your purchase.

Go to service

Repair service

You do your job best, we do ours. Should you require professional assistance, we can arrange for a NEFF engineer in your vicinity to come and fix your appliance, at a time that's suitable for you.

Arrange a visit

NEFF Accessory Shop

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance – you're at the right spot.

Start shopping


To register your product, simply sign up for your MyNEFF account to receive great offers and online-tips.

Customer Service

If you have a question, need to order replacement spare parts or arrange an engineer, call us on 01450 2655.

We're always here to help.

Discover NEFF

Find kitchen stories, recipes, events, cookery schools and lots more cooking inspiration here.

Find your Dealer

Find the nearest NEFF dealer to help you create your dream kitchen.