Please enter your appliance details below
To begin, please enter the E-Nr number of your appliance below. The E-Nr number can be found on the rating plate of the appliance which is normally found around the door area. If you have any trouble finding it you can use the rating plate finder below.
If your appliance is already registered, simply log in to your MyNEFF account and select a registered appliance to get documentation, customised appliance information and further support.
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Please identify your appliance by entering its E-Nr number
Help and support
Everything you need to know about maintenance and trouble-shooting as well as cleaning and repairing your appliance can be found here.
Get support
Instruction manuals
Our instruction manuals will provide you with useful information which will help you to set up, maintain and use your NEFF home appliances.
Find your manual
Book an engineer
If you require a repair to your appliance, you can call our customer service department to arrange for an engineer visit at a time and date that suits you.
Book an engineer
Contact information
Whether you need advice about your NEFF appliances, help solving problems, or to give us feedback about our appliances and services, we're here for you.
Contact us
Contact Us
Do you need further help and support? Our customer service team will be able to provide the help you need.
Repair Service
Need to book a repair? Not a problem. We can arrange for an engineer to repair your NEFF appliance, both in and out of warranty.
Instruction Manuals
If you need any help and support that is specific to your NEFF appliance model, your instruction manual is the best place to find this information.
Spare Parts and Accessories
Search for original spare parts and tested and approved accessories and care products for your NEFF appliances.
