Please enter your appliance details below
To begin, please enter the E-Nr number of your appliance below. The E-Nr number can be found on the rating plate of the appliance which is normally found around the door area. If you have any trouble finding it you can use the rating plate finder below.
If your appliance is already registered, simply log in to your MyNEFF account and select a registered appliance to get documentation, customised appliance information and further support.
Please identify your appliance by entering its E-Nr number
Help and support
Everything you need to know about maintenance and trouble-shooting as well as cleaning and repairing your appliance can be found here.
Our instruction manuals will provide you with useful information which will help you to set up, maintain and use your NEFF home appliances.
Find your manual
Book an engineer
If you require a repair to your appliance, you can use our online booking system to arrange for an engineer to visit at a time and date that suits you.
Whether you need advice about your NEFF appliances, help solving problems, or to give us feedback about our appliances and services, we're here for you.