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Appliance assistant

Neff Online Appliance-Assistant

Troubleshooting that's easy, fast and online.

The appliance assistant gives you access to a wide range of information and services for your NEFF appliance.

Please enter your appliance details below

To begin, please enter the E-Nr number of your appliance below. The E-Nr number can be found on the rating plate of the appliance which is normally found around the door area. If you have any trouble finding it you can use the rating plate finder below.

Please identify your appliance by entering its E-Nr number

Please enter E-Nr number
Please review the input data
Please ensure these fields match
Incorrect number entered


Create an account to order from our online store, register your appliances and for easy access to our online support.

Customer Service

If you have a question, need to order replacement spare parts or arrange an engineer, call us on 0344 892 8989.

If you’re in the Republic of Ireland, call us on 01450 2655.

We’re always here to help.

Discover NEFF

Find kitchen stories, recipes, events, cookery schools and lots more cooking inspiration here.

Find your Dealer

Find the nearest NEFF dealer to help you create your dream kitchen.