If you haven’t answered your question online, maybe our specialist advisors can. Give us a call on 0344 892 8989 if you want to know more about using an appliance you already own, or if you’re thinking of buying one. We can answer your questions. If you prefer you can email us.
Need support? Please select an appliance category from below to begin
Our support section provides expert advice on how to maintain your NEFF appliance and trouble-shoot problems. It's easy to understand, easy to follow and you get to choose how much detail there is. Below you'll find a selection of NEFF appliance categories. Please click on the appliance category you require more info on. Topics include cleaning and care, easy fixes, user manuals and other support options for your NEFF appliance.
Repairs from NEFF engineers
You can arrange a repair visit both inside and outside of the warranty period. Each repair is analysed in advance by our technical team and the original replacement spare parts likely to be needed for the repair are sent to the engineer in advance of the visit.
Find your instruction manual
If you have lost the instruction manual which came with your NEFF appliance or you would just like to keep a digital copy, we have the online resources available for you to download any documentation you require, which will provide you with helpful information to set up, maintain and use your NEFF appliance.