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Appliance assistant

All service options you'll need in one place

The appliance assistant gives you a compilation of all relevant information about your NEFF homes appliances, from detailed instruction manuals to expert usage and maintenance advice.

Please enter your appliance details below

To begin, please enter the E-Nr number of your appliance below. The E-Nr number can be found on the rating plate of the appliance which is normally found around the door area. If you have any trouble finding it you can use the rating plate finder below.

If your appliance is already registered, simply log in to your MyNEFF account and select a registered appliance to get documentation, customised appliance information and further support.

Log in

Please identify your appliance by entering its E-Nr number

Please enter E-Nr number
Please review the input data
Please ensure these fields match
Incorrect number entered

Help and support

Everything you need to know about maintenance and trouble-shooting as well as cleaning and repairing your appliance can be found here.

Get support

Instruction manuals

Our instruction manuals will provide you with useful information which will help you to set up, maintain and use your NEFF home appliances.

Find your manual

Book an engineer

If you require a repair to your appliance, you can call our customer service department to arrange for an engineer visit at a time and date that suits you.

Book an engineer

Contact information

Whether you need advice about your NEFF appliances, help solving problems, or to give us feedback about our appliances and services, we're here for you.

Contact us

MyNEFF

To register your product, simply sign up for your MyNEFF account to receive great offers and online-tips.

Customer Service

If you have a question, need to order replacement spare parts or arrange an engineer, call us on 01450 2655.

We're always here to help.

Discover NEFF

Find kitchen stories, recipes, events, cookery schools and lots more cooking inspiration here.

Find your Dealer

Find the nearest NEFF dealer to help you create your dream kitchen.