Support for NEFF hobs

We've got all the help and advice you need for repairing and maintaining your NEFF hob.

Your induction hob suddenly turns off for no obvious reason? The ignition of your gas hob isn't working? Our easy-to-follow tips and tricks for fixing your hob can help. For your own safety, any repairs involving electrical or gas components should be performed by a competent technician, something NEFF engineers are happy to provide.

Here you’ll find an overview of all the questions and answers there might be about your hob. We’ve got the right solutions so you can get back to doing what you love, fast.

Book an engineer

If you require a repair to your appliance, you can use our online booking system to arrange for an engineer to visit at a time and date that suits you.

Book now

Accessories shop

For genuine NEFF spare parts, accessories and cleaning and care products tested and approved for your NEFF appliance, you're at the right place.

Start shopping

Contact us

Whether you need advice about your NEFF appliances, help solving problems, or to give us feedback about our appliances and services, we're here for you.

MyNEFF account

With a MyNEFF account you can receive the latest news and offers from NEFF, as well as receive important safety information about your appliance.

Create account

Repair service

You do your job best, we do ours. Should you require professional assistance, we can arrange for a NEFF engineer in your vicinity to come and fix your appliance, at a time that's suitable for you.

Arrange a visit

Contact information

Whether you need advice about your NEFF appliances, help solving problems, or to give us feedback about our appliances and services, we're here for you.

Do you need further help and support? Our customer service team will be able to provide the help you need.

Repair Service

Need to book a repair? Not a problem. We can arrange for an engineer to repair your NEFF appliance, both in and out of warranty.

Repair Service

User Manuals

If you need any help and support that is specific to your NEFF appliance model, your user manual is the best place to find this information.

User Manuals

NEFF Store

Search for original spare parts and buy tested and approved accessories and cleaning and care products for your NEFF appliances in the NEFF store.

NEFF Store

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