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Oven is not heating up

Heating element damage

If your oven is switching on, yet won’t start heating up, the issue could be with your heating element. Inspect your heating element for burns and damages.

A functioning element should go bright red when active. If it remains dark grey this means the heating element is not working properly. We advise that you do not carry out this repair yourself. We recommend booking a service repair visit with one of our highly trained and qualified award winning NEFF engineers.

Need further assistance?

If you have followed all of the instructions above and the problem still remains, we would advise you to book a NEFF engineer to inspect and repair your oven. You can book a repair online quickly and easily by using our online booking system, click the link below to get started.

Book a repair online

Contact NEFF Customer Service

Need to speak to an advisor? Give us a call on 0344 892 8989 and one of our specialist advisors will answer your questions. If you are in the Republic of Ireland, please call us on 01450 2655.

Contact NEFF

Instruction manuals

If you need any model-specific information, your instruction manual is the best place to look for this.

Go to instruction manuals

NEFF store

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance, visit our online shop.

Visit store

Looking for inspiration?

Get inspired with NEFF's very own Inspiration hub. If you're stuck for ideas for your kitchen then you've come to the perfect place.

Get inspired