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FAQs about SingleKey ID
General
What is SingleKey ID?
Why should I use SingleKey ID?
What do I need to be aware of when creating a SingleKey ID?
Do I have to create a new account with each partner brand?
Have various brand accounts? Link them with one SingleKey ID
Can I use my SingleKey ID offline?
Where can I use my SingleKey ID?
Wondering what SingleKey ID or our partners features provide?
What is the relationship between SingleKey ID and partner brands?
Can I use my SingleKey ID for the NEFF Home Connect app?
Do all offerings and product groups of partners use SingleKey ID?
Accounts and settings
How do I create a SingleKey ID?
Deleting your SingleKey ID? Here's what happens to your data.
How can I change or reset my password?
How can I change my personal information?
How can I change my email address?
Can I divide my SingleKey ID into business and personal use?
Troubleshooting
I forgot my password.
I can't log in with my SingleKey ID.
Need help with your SingleKey ID, devices or services?
I didn't receive a confirmation email after creating my SingleKey ID.
I don't know which email address I used for my MyNEFF account.
Legal and privacy
Where is my personal information stored and how is it secured?
Is my personal information secured with SingleKey ID?
Where can I view the data SingleKey ID has stored about me?
Do all partners have access to my personal information?
Will my business data be transferred to SingleKey ID?
Contact Us
Do you need further help and support? Our customer service team will be able to provide the help you need.
Contact Us
Repair Service
Need to book a repair? Not a problem. We can arrange for an engineer to repair your NEFF appliance, both in and out of warranty.
Repair Service
User Manuals
If you need any help and support that is specific to your NEFF appliance model, your user manual is the best place to find this information.
User Manuals
NEFF Store
Search for original spare parts and buy tested and approved accessories and cleaning and care products for your NEFF appliances in the NEFF store.
NEFF Store
