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Review your Product

Your feedback means a lot

Leaving a review on your NEFF home appliance makes a real difference.

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We'd love to know more

Your feedback is valuable to us so we know what you love about our NEFF appliances, as well as ensuring we're continually improving.

Simply look-up your model number in the search bar below. Alternatively, follow the 4 steps below to find your appliance model number and leave a review.

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Don't know the model number? Learn more here.

Follow these 4 easy steps:

1. Click ' Products ' on the menu and navigate to your product

2. Click on ' Reviews and questions ' in the product description

3. Click ' Write a review ' or ' Be the first to review this product '

4. Complete the form and click ' Post review '

Read the Terms & Conditions

1. The competition is for a chance to win one £100 John Lewis & Partners gift card (“the Prize”) from the Promoter. In order to be in with the chance to win the Prize, the entrant must write a review on a current NEFF appliance between 15th January 201912th February 2019.

2. In order to be in with a chance to win the Prize, entrants must:
a) Own a current NEFF home appliance;
b) Submit a review directly via the relevant product page, or search for their model number using the “Search and review” option on this page. Please note, only current NEFF models will be listed.
c) complete the reviews form and include his/her nickname, e-mail address and location between 15th January 201912th February 2019.
d) Click on the opt in button to ensure your review is entered into the competition. Failure to do this will result in the review not being entered into the competition. The opt in relates to the competition only and not further marketing material.
e) Please note: only one entry per product is permitted and multiple submissions with different email addresses are not permitted.
f) Entrants will be entered into the draw irrespective of a positive or negative review.

3. The draw is only open to all UK residents, excluding Northern Ireland. Package will require signature upon delivery.

4. Reviews must be completed between 15th January 201912th February 2019 in order to be eligible for the Prize. Reviews posted after this time will not be included within this competition.

5. The winner will be drawn randomly from all eligible entrants received during the competition dates. The winner will be notified using the email address left on submission of the review within 10 days of the competition ending. If the winner does not respond to the email notifying them of the Prize within 10 days then that winner will forfeit the Prize and the Prize will be awarded to the reserve winner picked at the same time as the original winner.

6. This promotion is in no way endorsed, sponsored or associated with Facebook, Instagram or Twitter.

7. This promotion is in no way sponsored, endorsed or associated with John Lewis & Partners.

8. A suitable delivery period will be arranged with the winner, however, this may take up to 14 days after receiving the address details.

9. The Promoter reserves the right to reject those entries which it considers, in its absolute discretion, do not comply with these T&C’s or are fraudulent.

10. The decision of the Promoter in all matters is final and binding and no correspondence shall be entered into.

11. The Promoter reserves the right to amend, extend or withdraw the competition at any time due to circumstances beyond its reasonable control.

12. The Promoter shall not be liable for any interruption to the competition due to circumstances beyond its reasonable control.

13. The Promoter reserves the right to provide a substitute Prize of equivalent quality and price in the event of unavailability of the Prize.

14. Please note that there is no cash alternative to the Prize.

15. All entry forms, upon receipt by the Promoter, shall become its property and shall not be returned to purchasers.

16. By submitting an entry, entrants agree to be bound by these terms and conditions.

17. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

18. The Promotion is subject to the laws of England and Wales and the courts of England and Wales shall have non-exclusive jurisdiction.

19. Personal data collected for purposes of competition only and will be processed in accordance with the provisions of Promoter’s privacy policy, available here .

20. The Promoter/Data Controller BSH Home Appliances Limited, a company registered in England and Wales under company registration number 01844007 with registered office at Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes, MK12 5PT, United Kingdom.

Looks great, but easily scratched

I brought this along with a number of other Neff appliances when replacing my kitchen. We are very particular about keeping our products looking as new, ensuring we use the recommended equipment and cleaning products especially when spending such a large amount of money on these items and so I was very disappointed when we found a scratch had appeared after cooking with one of the pans that came with the hob.

Very happy customer...

Buying the hob we were undecided, should we go for gas or should we take the risk of induction?! We could not be happier, the hob is responsive and heats a pan almost instantly. Because it's completely flat it also doubles up as a work surface, perfect for a smaller kitchen. The flexible zone helps with jobs like warming roasting trays or even creating a grilling plate. Our only issue is the overly sensitive controls which are almost constantly being knocked. On the whole though it's a great addition to our kitchen and works perfectly alongside our Neff oven which I would also recommend.

John M

Only just installed but looks great

Arrived just today.

After reading the manual, seems easy to use. Also, one of the neighbors remarked on how good it looks. Also, controls are very user friendly. Looking forward to baking and doing slow roast meat joints.

If my house was on fire my oven would come with me

Had my oven a couple of years now and I love it, recommended to me and so pleased I got one, at the time I couldn’t afford the top oven(steam one) so wished I had now! Easy to use, makes the best Yorkies on the bread setting and chicken stays really moist.

Great Value

I bought this a month ago to replace my previous Neff extractor fan that was 11 years old. The new version has a much more powerful motor that quickly clears the steam and odour whilst cooking. The filters are easily removed for cleaning. I would certainly recommend this model as very good value.

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If you have a question, need to order replacement spare parts or arrange an engineer, call us on 0344 892 8989.

If you’re in the Republic of Ireland, call us on 01450 2655.

We’re always here to help.

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