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Register Your Appliance

1. Create a SingleKeyID account to register online

To register online, you will need an account. If you already have one, simply log in.

NEFF uses SingleKeyID to give you access to our brands, such as the Home Connect app, with only one login.

Create an account or sign in

Neff warranty logo on a hob

2. Register your appliances to your account

Once logged in, you will be able to register your NEFF appliances to your account directly. This will also activate your appliance's warranty, and provide you with easier access to support, while ensuring you are kept up to date about important updates.

NEFF hob in use with accessories

3. Access benefits

Upon registering your appliances online, you will also unlock a 10%* saving on accessories, cleaning products and spare parts.

Other benefits include:

  • Quick access to service and support
  • Warranty details all kept track of
  • Exclusive offers when opted in
  • Safety updates

Why should I use SingleKeyID?

SingleKey ID allows you access to our brands with only one login. This gives you fast and convenient access to all your accounts and information without the inconvenience of separate usernames and passwords.

These include (but not limited to):

  • Home Connect
  • NEFF Home Appliances
  • Bosch Home Appliances
  • Siemens Home Appliances
  • GAGGENAU Home Appliances

SingleKey ID is fully compliant to the European General Data Protection Regulation (GDPR). For further information on that topic, visit SingleKeyID's Privacy Policy.

How long does it take to register my appliance?

Registering an appliance only takes a minute or two when registering online. If you register via telephone it may take slightly longer.

What appliance details are required to register my appliance?
  • Model number*
  • Purchase date*
  • FD number*
  • Serial number (Z-nr)

Fields marked with a * are mandatory.

Can I register multiple appliances at the same time?

Yes, you can register multiple appliances at the same time.

Can I register an old appliance?

Absolutely! We encourage that you register all of your home appliances to get the most benefits from your NEFF account.

Terms and conditions

*Upon registering online, the customer is presented with a voucher code that can be redeemed online only at https://www.neff-home.com/uk/store and applies a 10% discount to the spare parts, accessories and care products in the shopping basket only when the correct code is applied. Please note that all orders over £30 qualify for free standard delivery, otherwise postage will be charged as extra. This voucher code offer is only available to consumers and is not available to trade account customers with a discount. This voucher expires at midnight on 31.12.2024. The promoter is BSH Home Appliances Ltd, Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes, MK12 5PT.

Contact Us

Do you need further help and support? Our customer service team will be able to provide the help you need.

Repair Service

Need to book a repair? Not a problem. We can arrange for an engineer to repair your NEFF appliance, both in and out of warranty.

User Manuals

If you need any help and support that is specific to your NEFF appliance model, your user manual is the best place to find this information.

NEFF Store

Search for original spare parts and buy tested and approved accessories and cleaning and care products for your NEFF appliances in the NEFF store.