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NEFF Grocery Card Promotion

NEFF Grocery Card worth up to £100 - Get inspired at your supermarket.

We’re giving you a grocery card worth up to £100 to spend at one of four leading supermarkets (Tesco, Waitrose, Sainsburys or M&S), when you buy selected NEFF appliances across Ovens, Hobs, Hoods, Dishwashers, Laundry & Refrigeration.

In order to claim, a selected NEFF appliance must be purchased between 23rd October 2019 and 3rd December 2019. Claims must be received by the Promoter before midnight 3rd January 2020.

How to claim

Please read the Terms and Conditions and ensure they are fully understood before applying.

In order to claim the cashback you will need the following:

  • Invoice/sales receipt
  • Model number
  • E-Nr number (found on your appliance)
  • Your full postal address
  • Dealer or retailer information
  • A copy of the original purchase receipt/invoice

To avoid any doubt or confusion, copies of deposit receipts and/or order confirmations will not be accepted.

Make an online claim

Alternatively complete a postal claim form by downloading the claim form and post it together with a copy of your receipt to:

NEFF Promotions,
The Cow Shed,
Walnut Tree Farm,
Lower Stretton,
Cheshire,
WA4 4PG

Download a postal claim form

If further assistance is required please ring 01565 656 732 between 9am and 5.30pm Monday to Friday for more details. Call charges may vary and we may record and monitor calls.

Claims will only be paid upon receipt of a valid purchase receipt. You will need to pay postage for sending the purchase receipt to us. For the avoidance of doubt, copies of deposit receipts and/or order confirmations will not be accepted.

Terms and Conditions

NEFF Grocery Card Promotion

23rd October 2019 - 3rd December 2019

The NEFF Grocery Card Promotion (“The Promotion”) is the offer of a prepaid Grocery Gift Card to the value of up to £100 when they purchase a qualifying NEFF appliance through a participating retailer.

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Participants of the Promotion agree to be bound by these terms and conditions.

1. Eligibility: The Promotion is open to all UK (England, Scotland, Wales and Northern Ireland), Channel Islands and Isle of Man residents aged 18 or over, excluding employees of thePromoter and its affiliates, agents or participating retailers involved in this promotion, the immediate families of such employees and any other person connected with this promotion.

2. How to participate: Entrants must purchase a qualifying NEFF Appliance within a participating retailer between 23rd October 2019 to 3rd December 2019 (“the Promotional Period”). Participating retailers will have the official literature and advertising materials from the Promoter.

3. Qualifying Models / Reward Values: The following NEFF appliances are included within this promotion:

B1ACE4HN0B, B2ACH7HN0B, B3ACE4HN0B, B4ACF1AN0B, B4ACM5HN0B, B5ACM7HN0B, B6ACH7HN0B, C1AMG83N0B, J1ACE4HN0B, U1ACI5HN0B, U2ACM7HN0B, T48FD23X2, T46FD53X2, T56FD50X0, T58FD20X0, D94BHM1N0B, D64BHM1N0B, D92QBC0N0B, D62QBC0N0B, D65IHM1S0B, D95IHM1S0B, W543BX0GB, V6320X1GB, V6540X1GB, S513M60X2G, S513M60X1G, S513K60X0G, S513K60X1G, S513G60X0G, S515T80D1G, S515T80D2G, S586T60D0G, S583C50X0G, KI2823F30G, KI1813F30G, KI2822S30G, KI1812S30G, GI7813E30G, KI8513D30G, K1514X7GB, GI1213F30G, G1524X7GB

4. Reward values are not transferable.

5. Purchases of graded, seconds, replacements and imperfect products are excluded from the promotion.

6. All appliances purchased on a trade or contract basis i.e. non consumer purchases are excluded from the Promotion.

7) How to claim:

a) Each qualifying customer will be eligible to receive a NEFF Prepaid Grocery Card (“the Offer”), loaded with their qualifying reward value.
b) Participating customers must register their claim before the Promotion cut-off date (3rd January 2020) at www.neff-home.com/uk/grocerycard2019 by providing details of their purchase and their full purchase receipt showing the date of sale and the model number purchased. Please note that you can also claim by post by picking up a claim form from the participating retailer.
c) The Promoter accepts no responsibility for any registrations or final claims that are incomplete, illegible, corrupted, lost, damaged, delayed or fail to reach the Promoter by midnight 3rd January 2020.
d) Claim online via www.neff-home.co.uk/grocerycard2019 and follow on screen instructions, post your claim form to NEFF Promotions, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG. A copy of original purchase receipts must be sent with all claim forms. For the avoidance of doubt, copies of deposit receipts and/or order confirmations will not be accepted. Purchasers can call the helpline 01565 656 732 for assistance between 9.00am – 5.30pm, Monday to Friday, however cannot submit a claim by telephone. (Call charges may vary and we may record and monitor calls).
e) Claims are posted at claimants risk and proof of sending is not proof of receipt.
f) The Promoter reserves the right to investigate and undertake all such action, as is reasonable, to protect itself against fraudulent or invalid claims including, without limitation, to require claimants to provide further verification as to proof of purchase. In addition, the Promoter reserves the right to reject those claims which they believe are fraudulent or invalid.
g) Claimants should allow up to 6 weeks for delivery of the grocery card from the date of the Promoter’s confirmation of claim approval.
h) Customers claiming online must redeem the entire Offer at the time of selecting their card of choice. Any remaining funds will be forfeited.
i) Only physical cards can be claimed.
j) Once customers have received their NEFF Prepaid Grocery Card, to check balance or transaction history, customers must visit the grocer’s customer services using the details provided on the reverse of the card or within the digital email.
k) Your cards may have been dispatched unloaded, to arrive loaded with value. Please check your card balance before use at www.balancecheckers.com or at the card retailer.

8. Only one prepaid grocery card per eligible NEFF Appliance purchased. The Offer is not transferrable.

9. Your claim will be deemed invalid if (including but not limited to) you:
a) Reside outside of the UK, Channel Islands or Isle of Man;
b) Have not purchased a qualifying Appliance from a participating retailer during the Promotion Period;
c) Have not completed the official online application form correctly;
d) Have not registered their claim by the Promotion cut-off date (3rd January 2020);
e) Have not submitted your claim including, Proof of Purchase by 3rd January 2020; have not uploaded a legible original full purchase receipt showing the model number and date of purchase;
f) Have failed in any way to otherwise comply with these Terms and Conditions as determined by the Promoter in its sole discretion.

10. The Offer has no cash value or alternative.

11. Redeeming the Offer is deemed acceptance of these terms and conditions.

12. When using the NEFF Prepaid Grocery card at UK Retailers, you simply need to present it at the point of purchase and the balance will be deducted from the card. Each retailer’s card carries its own terms and conditions, and these can be found on the relevant retailer website with a summary on the NEFF claim form or NEFF website.

13. Insofar as permitted by law, neither the Promoter, nor its agents or distributors will, permitted by law, be responsible or liable to compensate the purchaser or other bearer, or accept any liability, any personal loss or injury occurring whilst using the Offer, neither can they guarantee the quality and/or availability of the services offered when using the Offer and cannot be held liable for any resulting personal loss or damage. Your statutory rights are unaffected.

14. The Promoter reserves the right to change the terms and conditions, and void, cancel, suspend or amend the Promotion where it becomes necessary to do so in the event of circumstances beyond its reasonable control.

15. The Promoter shall use data submitted by purchasers for the purposes of operating the Promotion only, unless otherwise stated in the claim details. By submitting a claim, purchasers consent to the use of their personal data by the Promoter for the purposes of the administration of the Promotion. The Promoter’s privacy policy is available at http://www.neff.co.uk/privacy-policy.html

16. All correspondence regarding this offer should be directed to NEFF Promotions, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG. If for any reason you encounter a problem please call 01565 656 732 for assistance. Calls from a landline are charged at a national rate. Calls from mobiles are charged at your carrier’s rate, please check with your telephone service provider for exact charges.

17. The Promoter’s decision regarding any aspect of the Promotion is final and binding.

17. The Promoter’s decision regarding any aspect of the Promotion is final and binding.

18. Any question concerning the legal interpretation of the rules will be based on English law and the Courts of England and Wales will have exclusive jurisdiction.

19. This Promotion is carried out and facilitated by the Marketing Lounge Partnership on behalf of the Promotor.

20. The Data Controller and Data Processor (as defined in the General Data Protection Regulations ((EU) 2016/679)) is the Marketing Lounge Partnership of The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG

21. Promoter: NEFF, a division of BSH Home Appliances Limited, a company registered in England and Wales under company registration no. 01844007, and whose registered office is at Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes, Buckinghamshire, MK12 5PT.

M&S Gift Card Terms and Conditions

1) Gift cards and e-gift cards can be redeemed at M&S stores in the United Kingdom, Eire and the Channel Islands (including Outlets but excluding BP stores) and online (subject to website terms and conditions). They may be exchanged for goods of a higher price than the face value of the card on payment of the difference.

2) Gift cards and e-gift cards cannot be exchanged for cash or used to pay for M&S Bank services, products or outstanding card balances, made to measure shirts, Lunch to Go, or M&S Energy.

3) Gift cards and e-gift cards can be activated with a minimum value of £1 and a maximum load value of £1000.

4) Gift cards and e-gift cards, or a combination of, are restricted to a maximum of five that can be redeemed in any one transaction online.

5) Gift cards and e-gift cards are valid for 24 months from the last transaction. After 24 months from the last transaction, any remaining balance will be cancelled. Balance enquiries can be obtained online or by calling 0333 014 8777 for the UK and Channel Islands (local rates apply) or 1890 719380 for Eire (mobile rates may vary).

6) If any item purchased with a gift card or e-gift card is subsequently exchanged for an item of a lower price or refunded, any money owing will be added to the remaining balance on the card.

7) If you do not spend the entire balance on the gift card / e-gift card, the remaining balance will be updated after each transaction. If spent in store, the remaining balance is shown on your printed till receipt.

8) Gift cards and e-gift cards should be treated as cash. They are not cheque guarantee, credit or charge cards. M&S will not accept liability for lost, stolen or damaged cards.

9) M&S reserves the right to amend the terms and conditions of gift cards and e-gift cards at any time and to take appropriate action, including the cancellation of the card, if, in its discretion, it deems such action necessary. This does not affect your legal rights.

Tesco Gift Card Terms and Conditions

1) Gift cards cannot be exchanged for cash/credit.

2) The card and balance will expire five years from purchase or last use.

3) Gift Cards are valuable and should be treated like cash.

4) If lost, they cannot be replaced.

5) Damaged, altered or cancelled cards will not be accepted.

Sainsburys Gift Card Terms and Conditions

1) The card can only be used at Sainsbury’s Supermarket Ltd as part or full payment for goods. It cannot be redeemed at Sainsburys.co.uk, Sainsbury’s Petrol Stations or in the pharmacy. It cannot be exchanged for cash or used to pay for Sainsbury’s Bank products, services or credit card balances.

2) The initial and subsequent balances can be checked at checkouts or by phone on 0800 636262 and will be printed on the till receipt after each use.

3) The card is valid for 24 months from last transaction (Inc in-store balance enquiries). If inactive for 24 months, any remaining balance will be deducted. It is not a credit or debit card. Treat this card as cash. Sainsbury’s is not responsible for any unauthorised use of this card and reserves the right to amend the terms & conditions of this service at any time.

4) If you register your card via www.sainsburysbusinessdirect.co.uk/manage-my-card.htmll and report a lost card, any balance on the card at point of reporting can be transferred to a new card. If lost or stolen contact us on 0800 636262.

Waitrose Gift Card Terms and Conditions

1. John Lewis Partnership gift cards and e-gift cards.

2. You can redeem the John Lewis Partnership gift card or e-gift card in John Lewis or Waitrose shops. You can also use it to purchase food and drink in John Lewis and Waitrose catering units (excludes third-party outlets in John Lewis shops), and for goods over the telephone or online at johnlewis.com or waitrose.com as part or full payment.

3. The following exclusions apply to use of our gift card and e-gift card: John Lewis Gift List, third-party restaurants and cafes in John Lewis shops, John Lewis Home Solutions, waitroseflorist.com, waitrosecellar.com, all petrol stations; Welcome Break Waitrose shops; Waitrose Cookery School; Leckford Farm Shop and Nursery; waitrosegarden.com; waitrosepet.com; Waitrose licensed shops in UAE. Gift cards and e-gift cards may not be used for magazine subscriptions, photo printing or software downloads on johnlewis.com.

4. You cannot use a gift card or e-gift card to discharge indebtedness in respect of an account card or credit card issued by John Lewis plc, Waitrose Limited or John Lewis Financial Services Limited, nor can you use it for the purchase either directly or indirectly of any financial product or service, including John Lewis Partnership gift cards and e-gift cards.

5. Please protect your card and treat it as cash; we cannot replace lost, stolen or damaged cards

6. The gift card will expire 24 months from purchase or last use. Buying a product or making a balance enquiry refreshes the 24-month expiry period. We will not refund any balance remaining and we will invalidate the card.

7. Gift cards can be purchased in our shops with a minimum value of £1 (£10 online). Gift cards and e-gift cards have a maximum value of £500.

8. Gift cards and e-gift cards cannot be exchanged for cash. We do not give change or refunds on gift cards or e-gift cards.

9. If you are using a gift card or e-gift card online and the total order value is less than the value of the card, any balance will remain on the card and may be applied to future purchases, provided that the card has not expired.

10. Where goods you have purchased with a gift card or e-gift card in John Lewis or Waitrose shops are subsequently exchanged for goods of a lower price or returned in John Lewis or Waitrose shops, monies owing will be refunded to a gift card.

11. If you return goods you have purchased online using a gift card or e-gift card, we'll credit monies owing to your online shopping account. You may also return goods to any John Lewis shop where the purchase price will be refunded to a gift card. This does not affect your statutory rights.

12. If you place an order at waitrose.com using a gift card or e-gift card and subsequently cancel the order before delivery, monies owing will be refunded to your gift card or e-gift card. This does not affect your statutory rights.

13. We reserve the right to refuse to accept a gift card or e-gift card which we deem to be tampered with, duplicated or which otherwise is suspected to be affected by fraud.

14. We reserve the right to amend the gift card and e-gift card terms and conditions from time to time, where we consider it reasonable and necessary to do so

15. John Lewis Partnership gift vouchers

16. You can exchange John Lewis gift vouchers for goods in all John Lewis and Waitrose shops, and use them to purchase goods online or over the telephone at johnlewis.com.

17. You may not use gift vouchers for John Lewis Home solutions, magazine subscriptions, photo printing or software downloads on johnlewis.com.

18. You cannot exchange gift vouchers for cash.

19. If the goods purchased online total less than the value of the gift voucher, we'll leave any balance as a credit for you with johnlewis.com, and redeem it against subsequent orders.

20. You may not use gift vouchers to discharge indebtedness on any account or credit card issued by John Lewis PLC, Waitrose Ltd, or John Lewis Financial Services Ltd, nor use them for the purchase either directly or indirectly of any financial product or service, including John Lewis gift vouchers.

21. When you redeem gift vouchers online or over the telephone for products available via johnlewis.com, you will be required to give the serial number of the voucher, and the online security code which is revealed by scratching off the holographic panel.

22. Once you have scratched off the panel, the gift voucher cannot be redeemed in any of our shops. If the security code has already been used when shopping online or over the telephone at johnlewis.com, the voucher will be void. If your gift vouchers become accidentally damaged, please contact Customer Services.

23. Gift vouchers are void if the perforated tear-off area has been removed.

24. If you have to return goods you have purchased online using gift voucher/s, then in most instances we will credit your online shopping account against further purchases. You may also return goods to any John Lewis shop. This does not affect your statutory rights.

25. Promotional discounts Coupons, discounts and promotional discount codes offered by Johnlewis.com are valid only for use as part of a purchase made via johnlewis.com, unless otherwise stated. Such promotional discounts are not valid for use as part of a purchase in John Lewis shops, or for telephone orders

Qualifying appliances:

Model Grocery Card Value Key Features
N50 Built-in Stainless Steel Single Oven
B1ACE4HN0B
£50 CircoTherm® , EasyClean, EcoClean
N50 Built-in Stainless Steel Single Oven
B2ACH7HN0B
£70 CircoTherm®, Pyrolytic cleaning, EasyClean
N50 Built-in Stainless Steel Single Oven
B3ACE4HN0B
£70 Slide&Hide® , CircoTherm®, EasyClean
N50 Built-in Stainless Steel Single Oven
B4ACF1AN0B
£70 Slide&Hide® , CircoTherm®, EcoClean
N50 Built-in Stainless Steel Single Oven
B4ACM5HN0B
£70 Slide&Hide® , CircoTherm®, EcoClean
N50 Built-in Stainless Steel Single Oven
B5ACM7HN0B
£100 Slide&Hide® , CircoTherm®, Pyrolytic cleaning
N50 Built-in Stainless Steel Single Oven
B6ACH7HN0B
£70 Slide&Hide® , CircoTherm®, Pyrolytic cleaning
N50 Built-in Stainless Steel Microwave Oven
C1AMG83N0B
£70 900W, Hotair, Automatic programmes
N50 Built-in Stainless Steel Double Oven
J1ACE4HN0B
£100 CircoTherm®, EasyClean, Clip-on Rail
N50 Built-in Stainless Steel Double Oven
U1ACI5HN0B
£100 CircoTherm®, MeatProbe, EcoClean
N50 Built-in Stainless Steel Double Oven
U2ACM7HN0B
£150 CircoTherm®, Pyrolytic cleaning, EasyClean
N70 Black Induction Hob - 80cm
T48FD23X2
£50 TouchControl, Power Move 2, PanBoost
N70 Black Induction Hob - 60cm
T46FD53X2
£50 TouchControl, Power Move 2, PanBoost
N70 Black Induction Hob - 60cm
T56FD50X0
£70 TouchControl, PanBoost, FlexInduction
N70 Black Induction Hob - 80cm
T58FD20X0
£70 TouchControl, FlexInduction, ReStart
N50 Wall-mounted Stainless Steel Cooker Hood - 90cm
D94BHM1N0B
£70 TouchControl, LED lighting, Intensive speed setting
N50 Wall-mounted Stainless Steel Cooker Hood - 60cm
D64BHM1N0B
£70 TouchControl, LED lighting, Intensive speed setting
N30 Wall-mounted Stainless Steel Cooker Hood - 90cm
D92QBC0N0B
£50 LED lighting, 3 power levels, Push button
N30 Wall-mounted Stainless Steel Cooker Hood - 60cm
D62QBC0N0B
£50 LED lighting, 3 power levels, Push button
N50 Wall-mounted Black Glass Cooker Hood - 60cm
D65IHM1S0B
£70 TouchControl, LED lighting, Intensive speed setting
N50 Wall-mounted Black Glass Cooker Hood - 90cm
D95IHM1S0B
£70 TouchControl, LED lighting, Intensive speed setting
Built-in Washine Machine - 8kg
W543BX0GB
£100 FlexPerfect, Reload function, EcoSilence Drive
Washer Dryer - 7/4kg
V6320X1GB
£70 Time Delay, Timed programmes, Automatic load adjustment
Washer Dryer - 7/4kg
V6540X1GB
£70 Time Delay, Timed programmes, Automatic load adjustment
N50 Fully-integrated Dishwasher - 60cm
S513M60X2G
£50 TimeLight, Flex 2 baskets, Chef 70°
N50 Fully-integrated Dishwasher - 60cm
S513M60X1G
£50 InfoLight, Flex 2 baskets, Chef 70°
N50 Fully-integrated Dishwasher - 60cm
S513K60X0G
£50 InfoLight, Flex 2 baskets, Chef 70°
N50 Fully-integrated Dishwasher - 60cm
S513K60X1G
£50 InfoLight, Flex 2 baskets, Chef 70°
N50 Fully-integrated Dishwasher - 60cm
S513G60X0G
£50 InfoLight, Flex 2 baskets, Chef 70°
N70 Fully-integrated Dishwasher - 60cm
S515T80D1G
£70 TimeLight, Flex 3 baskets, Chef 70°
N70 Fully-integrated Dishwasher - 60cm
S515T80D2G
£70 TimeLight, Flex 3 baskets, Chef 70°
N70 Fully-integrated Dishwasher - 45cm
S586T60D0G
£70 TimeLight, Flex 3 baskets, Chef 70°
N50 Fully-integrated Dishwasher - 45cm
S583C50X0G
£50 InfoLight, Flex 1 rack, Chef 70°
N70 Built-in Fridge Freezer
KI2823F30G
£70 FreshSafe 2, EasyAccess Shelf, VarioShelf
N70 Built-in Fridge
KI1813F30G
£70 FreshSafe 2, EasyAccess Shelf, VarioShelf
N50 Built-in Fridge Freezer
KI2822S30G
£50 FreshSafe, SuperCooling, FreshSense
N50 Built-in Fridge
KI1812S30G
£50 FreshSafe, SuperCooling, FreshSense
N70 Built-in Freezer
GI7813E30G
£70 NoFrost, SuperFreeze, BigBox
N90 Built-in Fridge
KI8513D30G
£70 FreshSafe 3, EasyAccess Shelf, VarioShelf
N30 Built-in Fridge
K1514X7GB
£50 FreshSafe, LED lighting, Safety glass shelves
N50 Built-in Freezer
GI1213F30G
£50 LowFrost, SuperFreeze, BigBox
Built-in Freezer
G1524X7GB
£50 SuperFreeze