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Looking after the machines that look after the food you love: Support for your NEFF fridge or freezer.

Hands-on support from NEFF ensures that your groceries won't have to stay out of the cold for long.

Even the best kitchen equipment occasionally needs a little extra attention. NEFF engineers are of course always happy to help with your fridge or freezer, but a few handy tips often go a long way to ensuring things get back to normal fast and your prized provisions remain perfectly preserved.

Please use the NEFF Online Appliance Assistant to check our tips and tricks for maintaining and repairing your NEFF fridge or freezer.

Go to NEFF online appliance assistant

Contact, help and info

Whether you need expert advice on your NEFF appliances, a helping hand solving problems, or simply want to give us feedback on our appliances and services – we're here for you 24/7.

Contact NEFF

Get NEFF services support

With NEFF services you get an outstanding level of care with your appliance. A service that's reliable, competent and fast, both before and after your purchase.

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Repair service

You do your job best, we do ours. Should you require professional assistance, we can arrange for a NEFF engineer in your vicinity to come and fix your appliance, at a time that's suitable for you.

Arrange a visit

NEFF Accessory Shop

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance – you're at the right spot.

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To register your product, simply sign up for your MyNEFF account to receive great offers and online-tips.

Customer Service

If you have a question, need to order replacement spare parts or arrange an engineer, call us on 01450 2655.

We're always here to help.

Discover NEFF

Find kitchen stories, recipes, events, cookery schools and lots more cooking inspiration here.

Find a dealer

Find a local NEFF dealer to help you create the kitchen of your dreams.