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Support for NEFF steam appliances

We've got all the help and advice you need for repairing and maintaining your NEFF steam appliance.

There are simple measures anyone can take to deal with a number of everyday issues.

Our easy-to-follow tips and tricks for fixing your steam appliance can help with a range of common problems. For your own safety, any repairs involving electrical components should be performed by a competent technician, something NEFF engineers are happy to provide.

Here you’ll find an overview of all the questions and answers there might be about your steam appliance. We’ve got the right solutions so you can get back to doing what you love, fast.

Appliance assistant

Book an engineer

If you require a repair to your appliance, you can use our online booking system to arrange for an engineer to visit at a time and date that suits you.

Book now

Accessories shop

For genuine NEFF spare parts, accessories and cleaning and care products tested and approved for your NEFF appliance, you're at the right place.

Start shopping

Contact us

Whether you need advice about your NEFF appliances, help solving problems, or to give us feedback about our appliances and services, we're here for you.

Contact us

MyNEFF account

With a MyNEFF account you can receive the latest news and offers from NEFF, as well as receive important safety information about your appliance.

Create account

Repair service

You do your job best, we do ours. Should you require professional assistance, we can arrange for a NEFF engineer in your vicinity to come and fix your appliance, at a time that's suitable for you.

Arrange a visit

Contact information

Whether you need advice about your NEFF appliances, help solving problems, or to give us feedback about our appliances and services, we're here for you.

Contact us

MyNEFF

Create an account to order from our online store, register your appliances and for easy access to our online support.

Customer Service

If you have a question, need to order replacement spare parts or arrange an engineer, call us on 0344 892 8989.

If you’re in the Republic of Ireland, call us on 01450 2655.

We’re always here to help.

Discover NEFF

Find kitchen stories, recipes, events, cookery schools and lots more cooking inspiration here.

Find your Dealer

Find the nearest NEFF dealer to help you create your dream kitchen.