Use of cookies

The Neff website uses cookies so you can place items in your shopping basket, book an engineer online and allow Neff to collect anonymous statistical data to help improve the performance of the website. Ignore this message if you are happy to continue. Click the links on the right if you would like to view more information about the cookies that are used and how to manage your settings.


Smart service options for your NEFF microwave.

Find solutions easily with the NEFF Online Appliance Assistant

Find solutions easily with the NEFF Online Appliance Assistant.

NEFF microwave ovens are renowned for their reliability and high quality. In the unlikely event you do experience a problem, the NEFF Online Appliance Assistant provides you with expert technical support and full written documentation.

Contact, help and info

Whether you need expert advice on your NEFF appliances, a helping hand solving problems, or simply want to give us feedback on our appliances and services – we're here for you 24/7.

Contact NEFF

Get NEFF services support

With NEFF services you get an outstanding level of care with your appliance. A service that's reliable, competent and fast, both before and after your purchase.

Go to service

Repair service

You do your job best, we do ours. Should you require professional assistance, we can arrange for a NEFF engineer in your vicinity to come and fix your appliance, at a time that's suitable for you.

Arrange a visit

NEFF Accessory Shop

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance – you're at the right spot.

Start shopping


To register your product, simply sign up for your MyNEFF account to receive great offers and online-tips.

Customer Service

If you have a question, need to order replacement spare parts or arrange an engineer, call us on 01450 2655.

We're always here to help.

Discover NEFF

Find kitchen stories, recipes, events, cookery schools and lots more cooking inspiration here.

Find your Dealer

Find the nearest NEFF dealer to help you create your dream kitchen.